Privacy Policy
Last Updated: March 1, 2025
Introduction
Welcome to CoverForge ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cover letter generation service.
By using CoverForge, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when using our Service, including:
- Account Information: Your name, email address, and password if you create an account
- Profile Information: Information about your skills, experience, qualifications, and other details you provide for generating cover letters
- Job Application Details: Job titles, company names, and job descriptions you upload or paste into our Service
- Generated Content: Cover letters created through our Service
- Saved Profiles: Any profiles you save for future use
Payment Information
Stripe handles payments securely; we don't process or store your card information directly. When you make a payment, you provide your payment information directly to Stripe, which operates under its own privacy policy.
Information We Collect Automatically
When you access or use our Service, we may automatically collect:
- Usage Information: How you interact with our Service, including features you use and time spent on the Service
- Device Information: IP address, browser type, operating system, and other technical information
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Generate personalized cover letters based on your inputs and job descriptions using the Gemini API
- Save your profiles for future use when you request this feature
- Process your payments through Stripe
- Analyze usage patterns to enhance user experience
- Detect, prevent, and address technical issues
- Communicate with you about Service-related announcements
- Provide customer support
Data Processing and AI Technology
Our Service employs artificial intelligence technology (Gemini API) to:
- Analyze job descriptions to identify key requirements, skills, and competencies
- Process your profile information to generate tailored cover letters
- Suggest relevant content based on job descriptions
Please note that while we use AI technology to process your data, we implement appropriate safeguards to protect your privacy.
Data Sharing and Disclosure
We do not sell your personal information to third parties. We share your information only in the following circumstances:
- Service Providers: With Stripe for payment processing and Gemini API for AI processing — both act on our behalf
- Compliance with Laws: When required to disclose information in response to subpoenas, court orders, or legal process
- With Your Consent: When you have given us consent to share your information
Beyond legal obligations, we don't share your data with anyone else.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Data Protection Rights
You have the right to access, update, or delete your personal information. If you would like to:
- See what data we have about you
- Change or correct your data
- Have us delete your data
- Express any concern you have about our use of your data
Please contact us at support@coverforge.ai.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@coverforge.ai